Privacy Policy

Who We Are

Peak Dynamics ERP, LLC ("we", "us", "our") operates the VeldOps mobile application and platform (the "App"). This Privacy Policy describes how we collect, use, and protect your information.

Information We Collect

We collect the following types of information to provide and improve the App:

• Account Information — Your employee number, name, email address, phone number, and department as provided by your employer.
• Form Submissions — Data you enter into daily worksheets, job safety analyses, vehicle inspections, and other forms, including text entries, digital signatures, and timestamps.
• Photos — Images you capture or upload for site documentation. Photos may include GPS coordinates and timestamps embedded by your device.
• Location Data — GPS coordinates collected when you submit forms or capture photos, used to associate submissions with job sites. Location is only collected while the App is in active use and with your device's permission.
• Device Information — Basic device identifiers and operating system version for troubleshooting and compatibility purposes.

How We Use Your Information

• To provide field operations management services to you and your employer
• To sync form submissions, photos, and work records between the App and the cloud
• To associate submissions with the correct jobs, employees, and customers
• To enable offline functionality and reliable data synchronization
• To improve App performance and fix bugs

Data Storage & Security

Your data is stored securely using Supabase, a cloud database platform hosted on AWS infrastructure with encryption at rest and in transit. Form submissions are stored locally on your device for offline access and synced to the cloud when connectivity is available.

We implement industry-standard security measures including HTTPS encryption for all data transfers and row-level security policies on our database.

Third-Party Services

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use third-party analytics or advertising services in the App.

Your employer may integrate VeldOps with their existing business systems to share work records. In this case, your form submissions and work data are shared with your employer's systems as part of normal business operations.

Data Retention

We retain your data for as long as your employer maintains an active VeldOps account. If your employer's account is terminated, your data will be deleted within 90 days unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data

To exercise these rights, contact us at support@veldops.com.

Children's Privacy

The App is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App or on our website.